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Frequently Asked Questions
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Congratulations on signing up! Here's what you can do next to make the most of your new account with Maple Moda:
Getting Started
- Personalize Your Profile: Complete your profile with your details to get a more tailored shopping experience. Add your favorite styles and preferences to receive recommendations that match your taste.
- Explore Our Collections: Browse through our latest collections and discover new arrivals. Don't forget to check out our exclusive pieces and limited-time offers.
- Stay Updated: Sign up for our newsletter to stay in the loop with the latest fashion trends, special promotions, and exclusive deals. Be the first to know about our upcoming sales and events.
Our clothing comes in a range of sizes from S to XL. Please refer to our size chart on each product page for specific measurements.
Material details are listed on each product page. Our garments are made primarily from ring-spun cotton, with variations like Sport Grey (90% cotton, 10% polyester) and Graphite Heather (50% cotton, 20% polyester, 30% black polyester).
We offer standard, expedited, and overnight shipping options. Shipping costs vary based on the weight of the order and the shipping method chosen. Free standard shipping is available for orders over $75 within Canada.
Yes, items can be returned or exchanged within 30 days of purchase, provided they are unworn, unwashed, and in their original condition. Please visit our Returns & Exchanges page for more detailed information.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our website or the shipping carrier’s website.
Yes, we ship internationally. Shipping rates and times vary depending on the destination. Please note that international orders may be subject to customs fees and import duties of the destination country.
You can enter your promo code at checkout. Enter the code in the ‘Promo Code’ box and click ‘Apply’. The discount will be applied to your total before you proceed with the payment.
For best results, follow the care instructions provided on the label of each garment. Generally, we recommend washing in cold water with similar colors and hanging to dry to preserve the quality and fit.
Currently, MAPLE MODA operates exclusively online. This allows us to serve a broader audience and keep our prices competitive.
Our website uses SSL encryption to protect your personal and payment data. We do not store credit card details nor do we share customer details with any 3rd parties.
You can contact us through our contact page! We will be happy to assist you.